In general, document management refers to the methods, instructions and processes for managing, controlling, filing and destroying documents. It is irrelevant whether this is done in electronic form – for example in a document management system or content management system – or classically in paper form.
Depending on the requirements of the company, document management can include one or more of the following points:
Document management in a company can have different levels and characteristics. Certain rules for handling documents are defined on an organization-wide basis, while others are defined only on a departmental or site-specific basis. Some apply only internally, while others also apply to suppliers and contractors.
Even companies that do not have a dedicated department or organizational unit for document management or document governance, and where there is little or no awareness of the issue, define some of the above. This may be because these definitions are required by standards or legal regulations (for example in DIN EN ISO 9001 4.2.4 Control of documents) or because without them, smooth and efficient work is not possible.
So document management is basically nothing new. However, its importance in our time – the so-called information age – is greater than was perhaps the case 20 or 25 years ago. The main reasons for this are not only the larger volumes of documents and data, but also the acceleration and rationalization of processes and workflows, which require a smooth exchange of documents or which are only made possible by this.
If one also considers the now strong networking of the various areas and departments within a company, it makes perfect sense to view document management or information management in general as a discipline in its own right and to map it as a separate organizational unit.
The following services are covered within the scope of our activities:
Even after the system has been implemented, we do not leave you alone. We will gladly take over the maintenance of your current system as well as the solutions developed by us.